1. How does a Free Account work?
A Free Account allows you to advertise up to 15 items completely free of charge; it is free for ever. If you are ordinary users, and do not need to advertise many items, it is the right choice for you.
2. What is a Premium Account?
It is a subscription account you need to pay per month or year to advertise your items. There are three types of Premium Accounts: Business Account, Gold Account and VIP account. Please find out more here.
3. Do I need to buy a Premium Account to post Ads?
No. You don’t need to. But you can purchase a Premium Account in order to post more items, or to have advantages over other sellers or advertisers. For example, if you subscribe to Gold Account or VIP Account, your ads can be seen more often and are displayed on the front page of KhmerAds.
4. How do I post an Ads on KhmerAds?
a. You need to register with KhmerAds for FREE if you do not have an account yet.
b. Log in to your account, and click on Add New Item on the main menu; or alternatively, click on My Account on the main menu which will direct you to your account page, then move your mouse over Items and click on Add New.
5. Is it safe to advertise with KhmerAds?
KhmerAds ensures that all users’ account information and financial transactions made to it are safe and secure using well-known payment gateways such as Paypal or Visa and Master cards.
6. How can I pay for a subscription plan?
There are a few payment options you can select when you subscribe to one of our Premium Accounts (Business, Gold and VIP) which include Paypal, Visa Debit Card, Mastercard, Paypal Recurring and Bank Transfer. We may be able to accept the payment by Cheque, but you need to contact us so that we can help you use such a payment method.
7. What is the difference between Paypal and Paypal Recurring?
PayPal is an online payment service that allows individuals and businesses to transfer funds electronically. When you select to pay by Paypal, this means that you will pay for one time only to use a subscription plan; there is no more charges made to your Paypal account after your subscription plan expires.
If you choose to pay by Paypal Recurring for a subscription plan, this means you agree to continue to pay every month or every year; this payment is made automatically by Paypal. However, you can cancel Paypal Recurring payment any time when you decide to stop using the subscription plan at KhmerAds.
8. How can I register for a subscription plan and continue to pay every month automatically?
To avoid dissatisfactions or confusions for the first time users, KhmerAds provides two ways of doing so:
- You can register for a Free Account first, then log into your account where you can UPGRADE your account to a Premium Account and choose Paypal Recurring as a payment method; or
- You register for a Premium Account to pay for one month first, and when you are satisfied with the services offered, you can go to your profile page and RENEW your account using Paypal Recurring as a payment method.
Both options will give users a chance to be familiar with the services offered at KhmerAds first before they decide to continue to pay for their subscriptions automatically every month.
9. What happens if I fail or forget to pay to continue with my subscription plan?
You normally receive a notification email from KhmerAds 5 days before your subscription plan expires. If you fail or forget to pay for your subscription plan on time, your account will be automatically converted into a Subscriber Account. With this account, you are still able to log into your account, but you cannot post any Ads. To upgrade your account to a Free Account, or a Premium Account, just go to your profile page and select an appropriate options for you.
10. How can I add an item in Khmer language?
By default your account is displayed in Khmer when you log into it for the first time. That does not mean you will add your item automatically in Khmer. To add an item in Khmer, move mouse over Items in the menu and click on Add new, then select Khmer in a drop down menu on that page. You can now fill out necessary information in Khmer required to display your item and click on Publish button when you have finished.
If you want to add that item in English too, click on sign “+” next to American flag on the same page, and fill out necessary information in English required to display your item.
11. How can I display my account in English language?
By default your account is displayed in Khmer when you log into it for the first time. To display your account in English, select English in the drop down menu on your profile page and click on Update Profile button at the bottom of the page. To add an item in English, move mouse over Items in the menu and click on Add new, then fill out necessary information required to display your item.